Thank You So Much For Your Business.

Please review your order prior to completing your purchase.

We offer a 3-day EXCHANGE policy for eligible items ordered online with our in stock dresses.

Weddings, Bridesmaids, Quinceanera, Prom Dresses, Sale Dresses, specially ordered dresses are Final Sale and can not be exchanged.

If you would like to exchange your dress with one of our warehouse dresses please email Returns@madamebridal.com including your name, order number, reason for the exchange within 3 days of receiving your order to receive an RA (Return Authorization).

• Exchanges are allowed for the dresses of equal or lower value.
• Shipping labels are not provided. The customer is responsible for return shipping charges.
• The dress must be in the same condition as received with original tags attached or subject to a 50% restocking fee.
• Items marked as final sale are not returnable.
• The original dress must be shipped back within 3 business days from the time you are given RA#.
• No Exchanges will be accepted without a return authorization.
• Exchanges will be with dresses available in our inventory or merchandise credit. Special Orders are Not Available for Exchanges.

Sizing and measurements

Each and every designer provides their own size chart. Please make sure the proper measurements are taken using the size chart. We can only "suggest" the size but we cannot be held responsible for accuracy of any measurements.

Color Swatch Disclaimer

Color options are shown next to each product. Please note colors on your computer screen may vary from the actual manufacturer's color. In some instances swatches could be obtained by contacting manufacturers directly. Colors vary from one company to the next. For example if you are planning on ordering different dresses from different companies providing color Orchid the color may vary from company to company.

To view the most accurate swatch color please refer to the designers website.

Claim of irregularity

We do not accept any claim of damage, irregularity or color consistency beyond 24 hours after the receipt of your item.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

Shipping

Madame Bridal and its affiliate are not responsible for any shipping delays beyond our control. These delays refer to environmental, tariffs, shipping companies or any other factors not controlled by Madame Bridal.

NOTE: An order is processed and the payment is accepted only after being confirmed by our vendors.

We love what we do and our customers are our priority.

Please contact us by texting 561-360-4961 for any questions you may have prior placing your order.

*****Our Business Is To Earn Your Business*****

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